Client: NEC do Brasil S.A.
Project: System for registering web orders and contractual conditions
The system for registering web orders and contractual conditions was created to support the internal employees at NEC, who did not have a tool to create tasks. The system was developed using VB.net and Oracle technologies.
The architecture is based on web technology with instantaneous updates exempt from the need to purchase licenses for devices. One only needs a browser to access it.
On 17 July 1899, Nippon Electric Company, Limited (renamed NEC Corporation, effective April, 1983, both expressed as NEC hereafter) Japan’s first joint venture with foreign capital, was established by Kunihiko Iwadare in association with the U.S. firm Western Electric Company (presently Alcatel-Lucent).
The company’s basic goal, expressed in the slogan “Better Products, Better Service,” was to carry out the promise to provide its customers with world-class products and dependable follow-up service. The notion of follow-up service didn’t take root among Japanese businesses until a full half-century later, whereas NEC had embraced, from the beginning, a concept that developed into what we now call Customer Satisfaction (CS).