CASES

High-complexity projects delivered with technical precision and strategic impact.

See Our Cases
Hospital Maintenance Work Order Automation: An AI Case Study

Hospital Maintenance Work Order Automation: An AI Case Study

Case Studies

See how Agence used Automation and Artificial Intelligence to transform hospital maintenance management, freeing managers from repetitive tasks without giving up control over every decision.

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Sadia Case Study: An Open Innovation Platform for R&D Partners

Sadia Case Study: An Open Innovation Platform for R&D Partners

Case Studies

See how Agence built Sadia an open innovation platform for R&D partners and an internal policy site, using the same strategic consulting approach behind both projects.

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Banking Software Development Case Study: The SisconDJ System for Banco do Brasil

Banking Software Development Case Study: The SisconDJ System for Banco do Brasil

Case Studies

This banking software development case study shows how Agence built SisconDJ, the judicial deposit management system that supports Banco do Brasil's operation with Courts of Justice, using Java, Oracle and a web architecture with no per-device licensing.

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New Balance Ecommerce Case Study: Performance and Consumer Paths

New Balance Ecommerce Case Study: Performance and Consumer Paths

Case Studies

See the New Balance ecommerce case study: how Agence turned technical product attributes into navigation criteria without sacrificing performance or marketing autonomy.

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Honda Case Study: How Agence Built a Custom Corporate Intranet Platform

Honda Case Study: How Agence Built a Custom Corporate Intranet Platform

Case Studies

See how Agence built Honda a custom corporate intranet platform that unifies IT, HR and Marketing tickets, official events and audit support in one environment segmented by employee profile.

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Sales Intelligence Platform for Pharma: The Ferring Case by Agence

Sales Intelligence Platform for Pharma: The Ferring Case by Agence

Case Studies

Ferring Pharmaceuticals unified order tracking, customer records and competitive intelligence in a single commercial portal and grew sales by 60%. Here is how the project was structured.

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Ambev Case Study: Legal Workflow Automation for Sponsored Events

Ambev Case Study: Legal Workflow Automation for Sponsored Events

Case Studies

How Agence turned Ambev's manual legal and financial bottleneck in sponsored events management into a single, automated, traceable workflow, built as a custom web and mobile platform.

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How to Reduce Average Handle Time in Call Centers: The Vivo Case

How to Reduce Average Handle Time in Call Centers: The Vivo Case

Case Studies

In 2009, Vivo had a chaotic call center that was also one of its biggest cash generators. Here's how Agence applied a consulting method that cut average handle time by 30% and was later replicated at Nextel.

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Toyota Digital Transformation Case Study: A Long-Term Tech Partnership

Toyota Digital Transformation Case Study: A Long-Term Tech Partnership

Case Studies

This Toyota digital transformation case study looks at two very different projects, a corporate e-learning platform and a hybrid workplace attendance system, that show what a mature, long-term technology partnership actually looks like in practice.

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Bradesco Case Study: Judicial Deposits Management System That Endured 20 Years

Bradesco Case Study: Judicial Deposits Management System That Endured 20 Years

Case Studies

This Bradesco case study on a judicial deposits management system traces nearly two decades of partnership with Agence, from a rescued 2004 bid to a renewed contract with Bradesco and a new engagement with Banco do Brasil.

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LATAM Airlines AOG Case Study: Transforming Aviation Maintenance

LATAM Airlines AOG Case Study: Transforming Aviation Maintenance

Case Studies

Discover how Agence helped LATAM Airlines move from manual spreadsheets to an integrated AOG management portal, cutting aircraft downtime and exposure to airport fines.

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AOG Management: How LATAM Airlines Cut Aircraft Downtime

AOG Management: How LATAM Airlines Cut Aircraft Downtime

Case Studies

With a fleet of over 330 aircraft and manual processes running on spreadsheets, LATAM Airlines needed to solve one of aviation's costliest problems: AOG. Here's how Agence structured that transformation.

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COMPANIES

Companies that trust Agence to scale

A trusted partner for strategic technology projects.

Custom solutions for international-scale operations.

Custom technology for the whole operation in Brazil.

Artificial intelligence applied to products and support.

IT consulting and dedicated squads for strategic projects.

IT outsourcing for large-volume operations.

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Hospital Maintenance Work Order Automation: An AI Case Study

Hospital Maintenance Work Order Automation: An AI Case Study

Case Studies

See how Agence used Automation and Artificial Intelligence to transform hospital maintenance management, freeing managers from repetitive tasks without giving up control over every decision.

View case
Sadia Case Study: An Open Innovation Platform for R&D Partners

Sadia Case Study: An Open Innovation Platform for R&D Partners

Case Studies

See how Agence built Sadia an open innovation platform for R&D partners and an internal policy site, using the same strategic consulting approach behind both projects.

View case
Banking Software Development Case Study: The SisconDJ System for Banco do Brasil

Banking Software Development Case Study: The SisconDJ System for Banco do Brasil

Case Studies

This banking software development case study shows how Agence built SisconDJ, the judicial deposit management system that supports Banco do Brasil's operation with Courts of Justice, using Java, Oracle and a web architecture with no per-device licensing.

View case
New Balance Ecommerce Case Study: Performance and Consumer Paths

New Balance Ecommerce Case Study: Performance and Consumer Paths

Case Studies

See the New Balance ecommerce case study: how Agence turned technical product attributes into navigation criteria without sacrificing performance or marketing autonomy.

View case
Honda Case Study: How Agence Built a Custom Corporate Intranet Platform

Honda Case Study: How Agence Built a Custom Corporate Intranet Platform

Case Studies

See how Agence built Honda a custom corporate intranet platform that unifies IT, HR and Marketing tickets, official events and audit support in one environment segmented by employee profile.

View case
Sales Intelligence Platform for Pharma: The Ferring Case by Agence

Sales Intelligence Platform for Pharma: The Ferring Case by Agence

Case Studies

Ferring Pharmaceuticals unified order tracking, customer records and competitive intelligence in a single commercial portal and grew sales by 60%. Here is how the project was structured.

View case
Ambev Case Study: Legal Workflow Automation for Sponsored Events

Ambev Case Study: Legal Workflow Automation for Sponsored Events

Case Studies

How Agence turned Ambev's manual legal and financial bottleneck in sponsored events management into a single, automated, traceable workflow, built as a custom web and mobile platform.

View case
How to Reduce Average Handle Time in Call Centers: The Vivo Case

How to Reduce Average Handle Time in Call Centers: The Vivo Case

Case Studies

In 2009, Vivo had a chaotic call center that was also one of its biggest cash generators. Here's how Agence applied a consulting method that cut average handle time by 30% and was later replicated at Nextel.

View case
Toyota Digital Transformation Case Study: A Long-Term Tech Partnership

Toyota Digital Transformation Case Study: A Long-Term Tech Partnership

Case Studies

This Toyota digital transformation case study looks at two very different projects, a corporate e-learning platform and a hybrid workplace attendance system, that show what a mature, long-term technology partnership actually looks like in practice.

View case
Bradesco Case Study: Judicial Deposits Management System That Endured 20 Years

Bradesco Case Study: Judicial Deposits Management System That Endured 20 Years

Case Studies

This Bradesco case study on a judicial deposits management system traces nearly two decades of partnership with Agence, from a rescued 2004 bid to a renewed contract with Bradesco and a new engagement with Banco do Brasil.

View case
LATAM Airlines AOG Case Study: Transforming Aviation Maintenance

LATAM Airlines AOG Case Study: Transforming Aviation Maintenance

Case Studies

Discover how Agence helped LATAM Airlines move from manual spreadsheets to an integrated AOG management portal, cutting aircraft downtime and exposure to airport fines.

View case
AOG Management: How LATAM Airlines Cut Aircraft Downtime

AOG Management: How LATAM Airlines Cut Aircraft Downtime

Case Studies

With a fleet of over 330 aircraft and manual processes running on spreadsheets, LATAM Airlines needed to solve one of aviation's costliest problems: AOG. Here's how Agence structured that transformation.

View case
TESTIMONIALS

Companies that lived the transformation with Agence

Hear from the companies featured in our cases about the partnership.

Foto de Carol Ferreira

Carol Ferreira

Technology Direction • BR Malls

"Agence exceeded our expectations in delivering critical systems. The technical quality and team commitment were fundamental to the success of our digital transformation project."
Foto de Fernando Andrade

Fernando Andrade

Innovation Management • LATAM Airlines

"Agence's expertise in complex solutions helped us optimize important internal processes, bringing more agility to our operation."
Foto de Eric Baravelli

Eric Baravelli

Processes and Communication Manager • Vivo

"Agility and commitment to project deliverables reflect Agence's professionalism. We were able to build a real partnership to implement a challenging and innovative project."